Kmart Online, What a con! But I thought I'd give it another go as I needed certain items. The day after, I received an email saying the items have been dispatched.
A few days after that I received a phone call from Couriers Please saying that I need to pick the parcel up from Truganina within a week or it will be sent back to sender, and that the parcel's been refused. I asked the person to contact Kmart if there's any problem with the parcel but was told they can't do that and that I should contact Kmart.
First of all, I didn't pay a delivery fee to have a parcel delivered to Mill Park so I can pick it up in Truganina.
So any problem with the parcel should be sorted out between them. When I sent an email to Kmart support, I was told to contact Couriers Please to arrange for redelivery. I replied that my calling them won't help as NO delivery was even attempted.
No one came to my house to deliver the parcel. I said Kmart should contact Couriers Please, and that if they can't deliver the items to cancel my order.
So they cancelled my order. And today, I was told I've been refunded the money.
But updating and developing standards is an excruciatingly slow process. Coroners around the country recorded 25 deaths associated with porta cots and cots between July 1, , and January 10 this year.
When I checked Paypal, I've only been refunded for the items but not the delivery fee. I am being charged delivery fee for a parcel that wasn't even delivered in the first place. When I contacted Kmart support I was told I'm not being refunded the delivery fee because the parcel was refused. They refused to deliver my parcel and charging me the delivery fee?
One star is generous I reckon.
Do not overlook to share these pictures or postings with family members, good friends and acquaintances in social media. When I contacted Kmart support I was told I'm not being refunded the delivery fee because the parcel was refused. Kmart baby crib bedding, in baby small wonders ladybug.
You have a terrible service Kmart. I tried to save time by shopping online but all I did was waste my time chasing after what I ordered and now my money. You shouldn't offer online shopping if you can't do it properly. And you should get actual customer support.
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